Conclusion

 

Conclusion:

In conclusion, our analysis of ShopRite's information systems and business processes shows the company's successful use of structured and dynamic systems, such as POS, CRM, ERP, and social media platforms like Instagram, to support operations and customer engagement.  Through our interview with ShopRite team members and managers, we gained valuable insight into using these information systems and the challenges faced at the store.  This direct perspective reinforced the need for stronger consistency and technological upgrades in this specific location.  In the future, ShopRite may benefit from real-time analytics and improved data protection by implementing a hybrid cloud design.  In addition to boosting operational efficiency, these changes would improve ShopRite’s customer relationships, guaranteeing ShopRite's competitiveness in a retail landscape that is becoming more and more digital.

Key Takeaways :

•       Valeria -  Doing the ShopRite project really showed me how much tech goes into keeping a big operation like that running smoothly, from getting groceries on shelves to connecting with customers online-      
•  Makayla -  I learned to analyze different business processes and understand the vital role technology plays in supporting both structured and dynamic workflows.
•      Sanaa - This project has helped me see how ShopRite uses information system  management to stay on top of daily thing such as knowing what the customer want, sale purchases, what's in stock, etc.
•   Judson-  I enjoyed learning how places like ShopRite analyze and study consumers behavior and foot traffic to tailor their marketing. 
• Rodney – I enjoyed learning how new technologies can benefit big companies in the future